Ensuring our business is undertaken in a way that is ethically responsible, safe and in line with the company’s values and standards is essential. Since the company was founded in 2018, our ethos has remained the same ‘fairness and respect’. These values are shared among all 118 Security employees and are reflected in everything we do.
Everything we do is based around our core values. These put people – whether they are colleagues, security officers or members of the public – at the heart of what we do.
To enhance mission performance and achieve our shared goals, we are committed to promoting a culture founded on the core values below.
We are committed to accurate, context-sensitive interpretation and application of agreements, standards, policies, and regulations.
We share information across organisational boundaries. We listen to our customers and collaborate to find the best possible solution.
We are available to provide timely guidance and feedback, and we assure the right info is available to the right person(s) at the right time.
We conduct ourselves in an honest, trustworthy, and ethical manner at all times.
We respect and care for others.
We honour our commitments and protect the confidentiality of information.
FREQUENTLY ASKED QUESTIONS
Why should i hire 118 security?
Hiring a security company offers a range of benefits. Our experienced professionals are trained to assess and mitigate security risks, ensuring the safety and protection of your assets, employees, and clients. By entrusting security responsibilities to experts, you can focus on your core business while enjoying peace of mind.
What services does your security company provide?
We offer a comprehensive suite of security services tailored to meet your specific needs. Our services include but are not limited to a 24 hour control room, keyholding & alarm response, mobile patrols, property inspections, dog handling, security guards and CCTV & intruder alarm installations. We work closely with our clients to create customized security solutions.
How are your security personnel trained?
At our security company, we prioritize the training and professional development of our security personnel. Our team undergoes rigorous screening and background checks before joining us. Once hired, they receive extensive training in areas such as emergency response, conflict resolution, customer service, and security best practices. Ongoing training and performance evaluations ensure that our personnel remain highly skilled and up-to-date with the latest industry standards.
Can you provide security services for both residential and commercial properties?
Absolutely. We cater to the security needs of both residential and commercial clients. Whether you require security services for an office building, retail establishment, construction site, gated community, or private residence, our team has the expertise and resources to deliver effective security solutions.
How do you ensure client confidentiality?
Client confidentiality is of utmost importance to us. We have strict internal policies and procedures in place to safeguard all sensitive information shared with us. Our security personnel are trained in confidentiality protocols and sign confidentiality agreements to uphold the privacy and trust of our clients. Rest assured, your information will be treated with the utmost care and respect.
What sets your security company apart from others?
Our security company stands out due to our commitment to excellence, professionalism, and personalized service. We prioritize building strong client relationships and understanding your unique security needs. Our proactive approach, attention to detail, and use of advanced security technology enable us to provide comprehensive protection solutions. With our firm, you can expect a reliable and dedicated security partner that goes the extra mile to ensure your safety and security.
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