24 hour Control room
the eyes and ears of our operation
24 Hour Control Room
Operating 24 hours a day, 7 days a week, 365 days a year, our Essex based Control Room, is manned by our own directly employed staff who are SIA CCTV qualified as a minimum.
118 Security do not provide security solutions and then walk away, we offer a multitude of monitoring services and our dedicated team responds to all issues quickly and efficiently. On a day-to-day basis, our Control Room staff are responsible for ensuring all contracts are staffed with trained officers, scheduling, arranging cover for holidays, communicating with on-site personnel, CCTV surveillance, mobile patrols, keyholding, alarm response and checks on lone workers.
Our Control Room is ready to respond to any emergency or situation at any time.